The best rates guaranteed! On our platform, you can connect directly with certified local guides and experience providers in Ecuador. By eliminating international intermediaries, we offer exceptional value while supporting local businesses.
Flexible payment options: We accept debit and credit cards, international bank transfers, Deuna!, and Zelle.
Booking & Cancellation Policies
At Trail Forth Journal, we are committed to delivering a seamless and high-quality experience. To ensure proper coordination with our guides, transportation services, and experience partners we apply the following policies:
1. Cancellation and Refunds
- ✅ More than 48 hours notice: 100% refund (excluding third-party payment processing fees).
- ✅ Between 24 and 48 hours notice: 50% refund to cover confirmed logistics and reservations.
- ❌ Less than 24 hours notice or No Show: No refund available, as services and restaurant arrangements have already been secured.
2. Date Changes (Flexibility First)
We offer one complimentary date change when requested at least 24 hours before the experience, subject to availability and valid for up to six months.
3. Weather & Force Majeure Policy
The experience operates under normal tropical weather conditions, including light rain. In the event of severe weather or circumstances beyond our control, we will gladly offer a reschedule or future travel credit.