The best rates guaranteed! On our platform, you can connect directly with certified local guides in Ecuador. By cutting out international intermediaries, we offer more competitive rates than global portals.
Total flexibility in your payments: We accept debit and credit card payments, international transfers, and payments with Deuna! and Zelle.
Booking & Cancellation Policies
At Trail Forth Journal, we are committed to providing an exceptional and reliable experience. To ensure quality and out of respect for our local guides and logistics, we have established the following:
1. Cancellation and Refunds
- ✅ More than 48 hours notice: 100% refund (minus any third-party payment processing fees).
- ✅ Between 24 and 48 hours notice: 50% refund to cover pre-arranged logistics and team time.
- ❌ Less than 24 hours notice or "No Show": No refund, as all resources are already committed.
2. Date Changes (Flexibility First)
We offer a complimentary date change if requested at least 24 hours prior to the tour. Subject to availability and valid for up to 6 months.
3. Weather & Force Majeure Policy
Our tours operate under normal tropical conditions (including light rain). In the event of extreme weather warnings or safety alerts, we provide immediate rescheduling or a credit voucher for future use.